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Professional Installer Resources

Installation & Technical Support

Professional installation guidance for automotive Android screens, digital clusters, AC panels and retrofit solutions.

From fitment confirmation and wiring guidance to system setup and after-sales troubleshooting, NaviHua helps installers complete every project with confidence.

💡 For faster support, please prepare your order number, vehicle information and installation photos.

How Our Installation Support Works

A clear four-step process from compatibility check to on-site technical assistance.

01

Confirm Vehicle Compatibility

Send us the vehicle model, production year, original dashboard photo and VIN information when necessary.

02

Receive the Correct Installation Guide

We provide the appropriate wiring diagram, installation manual or video according to the product and vehicle configuration.

03

Install and Test

Complete the installation step by step, then test original vehicle functions, audio, steering-wheel controls, camera and system settings.

04

Get Remote Technical Assistance

If a problem occurs, send clear photos and videos. Our technical team will help identify the cause and provide the next action.

What to Prepare Before Installation

  • Vehicle brand and model
  • Production year
  • Original dashboard and screen photos
  • Original system type
  • Product model or NaviHua SKU
  • Order number
  • Photos of all cables and connectors
  • A short video showing the problem, if required

Installation Support by Product Category

Tailored guidance for each NaviHua product line.

Android Screens

Fitment confirmation, cable connection, original menu switching, audio setup, CarPlay and Android Auto settings.

Request Installation Guide →

Digital Instrument Clusters

Connector confirmation, vehicle data synchronization, mileage settings and function testing.

Request Installation Guide →

Quick Troubleshooting

Common installation issues and recommended first steps.

Q1. The screen does not power on.
Check the main power connector, CANBUS connection, fuse and vehicle-specific wiring position. Send us photos of every connector before changing the wiring.
Q2. There is no sound after installation.
Confirm the original audio system, AUX or Bluetooth audio mode, fiber-optic cable position and amplifier configuration.
Q3. The original vehicle menu cannot be displayed.
Check the LVDS cable direction, original system selection and display settings.
Q4. Steering-wheel controls are not working.
Confirm the CANBUS box model, cable connection and vehicle protocol settings.
Q5. The rear camera does not display correctly.
Check the camera format, trigger settings, power connection and original or aftermarket camera selection.
Q6. CarPlay or Android Auto cannot connect.
Restart Bluetooth and Wi-Fi, remove previous connection records and reconnect according to the system instructions.

Do not perform a factory reset, firmware update or wiring modification unless instructed by NaviHua technical support.

Need Help With an Installation?

Send us the information below so our technical team can identify the problem quickly.

  • Order number
  • Vehicle model and year
  • Product model
  • Dashboard photo
  • Cable connection photos
  • A clear video showing the issue

WhatsApp: +86 131 6802 0235

Vehicle-Specific Guidance

Support based on the exact vehicle and original system configuration.

Professional Technical Team

Clear troubleshooting instructions for installers and distributors.

Long-Term After-Sales Support

Installation and technical assistance throughout the product lifecycle.