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NaviHua Installation Support

Installation & Technical Support

Professional installation guidance for automotive Android screens, digital clusters, AC panels and retrofit solutions.

From fitment confirmation and wiring guidance to system setup and after-sales troubleshooting, NaviHua helps installers complete every project with confidence.

For faster support, please prepare your order number, vehicle information and installation photos.

Installation Process

How Our Installation Support Works

  1. Confirm Vehicle Compatibility

    Send us the vehicle model, production year, original dashboard photo and VIN information when necessary.

  2. Receive the Correct Installation Guide

    We provide the appropriate wiring diagram, installation manual or video according to the product and vehicle configuration.

  3. Install and Test

    Complete the installation step by step, then test the original vehicle functions, audio, steering-wheel controls, camera and system settings.

  4. Get Remote Technical Assistance

    If a problem occurs, send clear photos and videos. Our technical team will help identify the cause and provide the next action.

Before Installation

What to Prepare Before Installation

Accurate vehicle and product information helps our team confirm compatibility and provide the correct installation instructions.

  • Vehicle brand and model
  • Production year
  • Original dashboard and screen photos
  • Original system type
  • Product model or NaviHua SKU
  • Order number
  • Photos of all cables and connectors
  • A short video showing the problem, if technical support is required

Product Guidance

Installation Support by Product Category

Request guidance matched to the exact product, vehicle configuration and original system.

Android Screens

Fitment confirmation, cable connection, original menu switching, audio setup, CarPlay and Android Auto settings.

Request Installation Guide

Digital Instrument Clusters

Connector confirmation, vehicle data synchronization, mileage settings and function testing.

Request Installation Guide

Touchscreen AC Panels

Connector installation, climate-control testing, UI settings and original function retention.

Request Installation Guide

CarPlay & Interface Modules

LVDS connection, fiber-optic transfer, AUX or Bluetooth audio setup and system switching.

Request Installation Guide

Installation FAQ

Quick Troubleshooting

Review these common checks before contacting technical support.

The screen does not power on.

Check the main power connector, CANBUS connection, fuse and vehicle-specific wiring position. Send us photos of every connector before changing the wiring.

There is no sound after installation.

Confirm the original audio system, AUX or Bluetooth audio mode, fiber-optic cable position and amplifier configuration.

The original vehicle menu cannot be displayed.

Check the LVDS cable direction, original system selection and display settings.

Steering-wheel controls are not working.

Confirm the CANBUS box model, cable connection and vehicle protocol settings.

The rear camera does not display correctly.

Check the camera format, trigger settings, power connection and original or aftermarket camera selection.

CarPlay or Android Auto cannot connect.

Restart Bluetooth and Wi-Fi, remove previous connection records and reconnect according to the system instructions.

Direct Assistance

Need Help With an Installation?

Send us the information below so our technical team can identify the problem quickly.

NaviHua Installation Video Center

Installation tutorials, wiring guidance and product setup videos

NaviHua Car DVD Official YouTube Channel
View Channel
Browse All Installation Videos on YouTube

The latest installation videos are continuously updated on our official YouTube channel.

NaviHua installation support benefits

Vehicle-Specific Guidance

Support based on the exact vehicle and original system configuration.

Professional Technical Team

Clear troubleshooting instructions for installers and distributors.

Long-Term After-Sales Support

Installation and technical assistance throughout the product lifecycle.